Rating Scale – With Aggregate

Question 1

Thinking about the last time you had to contact a company's customer services department via live chat or telephone, how satisfied were you with the service you received?Not Satisfied At AllNot SatisfiedNeither Satisfied Nor DissatisfiedSatisfiedVery Satisfied

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Please Provide An Answer

Question 2

To what extent do you agree with the following statement: "social media is a good thing"?Strong DisagreeDisagreeNeither Agree Not DisagreeAgreeStrong Agree

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Please Provide An Answer

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